Information system for Techniserv

We started the cooperation with a thorough analysis, which focused primarily on the integration of the required system into the company’s existing processes. During implementation, we found that the third-party solution provider the company was using did not allow for standardized connectivity (more accurately, their documentation did not match reality). For this reason, in many cases we had to design individual solutions that ensured the seamless collaboration of the newly created “Techniserv Information System” (TIS) with other tools in use.   

The system covers the complete workflow of orders – from the receipt of a business case, through its contracting and execution (all divided into several modules), to the final management statistics and the basis for calculating incentive bonuses. It is also worth mentioning the possibility of effective connection to the warehouse management and subsequent dispatch and logistics procedures. These processes were crucial not only for the internal efficiency of the company, but also in terms of meeting the strict requirements of the ISO standard.